We are proud to announce the successful completion of a recent internal customer audit at Ellis, receiving outstanding feedback across all key areas of our operations. Although the identity of the customer remains confidential, the visit formed a critical part of the due diligence process ahead of a potential major contract - and the results speak volumes about the quality and consistency of our work.

Our team was commended for the exceptionally high standards maintained throughout our facility. The audit report highlighted our immaculately clean and well-maintained site, describing it as a standout feature that reflected our attention to detail and operational discipline.

Health, Safety and Environmental (HSE) arrangements also drew high praise. The auditors noted that our site featured clear and comprehensive signage, alongside readily accessible information such as first aider details and emergency procedures. They described our HSE approach as "fantastic," with best practices clearly embedded throughout the organisation.

Our robust approach to quality and process management was further recognised with commendations for perfect traceability using our systems. This level of control and visibility is key to ensuring customer confidence, particularly for large-scale projects where accountability and precision are essential.

The auditors were also impressed with the breadth of capability available across our full range of cable cleats, affirming Ellis’s ability to meet diverse and complex customer needs.

Equally, our commitment to skills development was recognised, with training records and our training tracker both described as “excellent.” This demonstrates our ongoing investment in ensuring the Ellis team remains highly skilled, safe, and informed.

One particular area that caught the auditors' attention was our in-house mould shop and test laboratory - facilities they noted they had not seen at other suppliers. These in-house capabilities offer a clear advantage, enabling Ellis to develop, test and manufacture products rapidly while maintaining the highest quality standards.

This successful audit is a testament to the hard work and dedication of everyone at Ellis. We take pride in consistently delivering the highest levels of quality, safety, and innovation - not only to meet our own standards but to exceed the expectations of our customers.

As we look ahead to exciting opportunities in the coming months, this audit result reinforces Ellis’s position as a trusted, capable partner for major projects around the world.